Purpose-built features that address the unique queuing challenges of banks, finance companies and financial service providers.
Customers select their service type at the token kiosk — loans, deposits, foreign exchange — and are routed to the right counter automatically.
Dedicated priority lanes for premium and business customers. Serve VIPs discretely without disrupting regular queue flow.
Manage teller counters, customer service desks and loan officers from a single unified dashboard.
Self-service token dispensing via touchscreen kiosk or mobile. Customers join the queue before they even enter the branch.
Monitor average service duration per transaction type. Identify bottlenecks and redistribute staff during peak hours.
Aggregate queue data across all branches in real time. Compare performance and optimise staffing across your network.
QHere.lk is tailored to the workflows of banks, finance companies, insurance providers and currency exchange operators.
Full branch queue management with teller routing, VIP handling and real-time dashboards for regional managers.
Streamline loan enquiries, repayment counters and new account openings with automated service routing.
Manage claims, policy renewals and new customer onboarding with separate service queues per department.
Fast token flow for currency exchange counters. Display live rates on the queue display screen.
Leading banks and financial institutions across Sri Lanka trust QHere.lk