24/7 Support Hotline:+94 77 779 3848|info@qhere.lk
Retail & Services Solutions

Queue Management for Retail & Service Businesses

Stop customers from walking out due to long waits. QHere.lk gives retail stores, salons, repair shops and service centers a smarter way to manage customer flow in Sri Lanka.

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Everything a Retail Business Needs

Purpose-built queue management features designed for the fast-paced retail and service environment in Sri Lanka.

Walk-In Token Dispensing

Customers take a token from a self-service kiosk or via WhatsApp. No app download needed. Works on any smartphone.

Peak Hour Optimisation

Automatic alerts when queue length exceeds your threshold. Open additional counters before customers get frustrated.

Customer Wait-Time Display

Show live queue numbers and estimated wait times on a TV screen. Customers stay calm and informed.

Multi-Service Counters

Different service categories get separate queue flows. Haircuts, shaves and beard trims — all managed independently.

Customer Feedback

Collect star ratings after each service. Spot service quality issues before they become Google reviews.

WhatsApp Integration

Customers join the queue via WhatsApp and get notified when their turn is near. No crowding in your waiting area.

Built for Every Retail & Service Sector

QHere.lk adapts to the specific workflow of your business type, from single-chair salons to multi-branch retail chains.

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Salons & Barber Shops

Eliminate the awkward wait. Customers take a token and return when it's their turn — boosting loyalty and repeat visits.

  • Per-stylist queue assignment
  • SMS & WhatsApp turn alerts
  • Walk-in and appointment merge
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Retail Stores

Manage checkout queues and customer service desks. Reduce abandonment rates during peak shopping hours.

  • Checkout and service desk queues
  • Peak-hour counter alerts
  • Live queue display screens
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Auto Service Centers

Token-based check-in for vehicle service drop-offs. Keep customers updated on their vehicle status via SMS.

  • Vehicle drop-off token system
  • Status update notifications
  • Technician workload balancing
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Telecom & Mobile Shops

Handle SIM replacements, plan upgrades and device repairs with separate service queues per task type.

  • Service-type queue routing
  • Multi-counter management
  • Average handling time reports

Give Your Customers a Better Wait

Hundreds of retail businesses across Sri Lanka trust QHere.lk to manage their customer flow

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