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Government Solutions

Digital Queue Management for Government Offices

Modernise citizen services with transparent, fair and efficient queue management. Reduce crowding, eliminate paper tokens and deliver a dignified service experience at government offices across Sri Lanka.

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Built for the Demands of Public Service

Comprehensive queue management features that handle high volumes, multiple service types and strict accountability requirements of government offices.

Multi-Service Counter Management

Citizens select their service at the kiosk β€” birth certificates, land registry, driving licence, tax β€” and join the correct queue automatically.

Digital Token Printing

Replace paper chits with printed tokens showing service type, token number, estimated wait time and counter number.

Multilingual Support

Display queue information in Sinhala, Tamil and English simultaneously. Serve all citizens comfortably.

Transparent Queue Display

Large HD display boards show current token, next tokens and estimated times. Citizens know exactly where they stand.

Service Time Reporting

Track average service duration per service type and officer. Management gets daily performance reports automatically.

Appointment Booking

Allow pre-booked appointments alongside walk-in tokens. Priority integration ensures appointments are honoured on time.

Serving Every Branch of Government

QHere.lk is deployed across a wide range of public sector institutions, each with unique service requirements and citizen volumes.

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Municipal Councils

Manage citizen services for birth/death certificates, building permits and property tax from a single queue system.

  • Multi-department queue routing
  • Printed token with counter number
  • Daily service volume reports
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License & Registration

Streamline driving licence, vehicle registration and renewal services with service-based queue routing.

  • Service-type kiosk selection
  • Appointment and walk-in merge
  • SMS status notifications
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Revenue & Tax Offices

Handle tax filings, VAT registrations and business licences with separate service lanes per department.

  • Department-level queue separation
  • Officer performance tracking
  • Peak-day capacity alerts
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Land & Survey

Queue management for land registration, deed transfers and survey appointments with appointment integration.

  • Pre-booked appointment slots
  • Document verification queue
  • Sinhala, Tamil & English display

Deliver Better Citizen Services

Trusted by government offices and public institutions across Sri Lanka

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